Why am I unable to search for employee records of staff who has resigned?

You are here:
  • KB Home
  • Personnel
  • Why am I unable to search for employee records of staff who has resigned?
< Back

Background:

As the employee has resigned, the date left will be updated in the system. Once it has passed the employee’s last day, the system will automatically update the employee’s status to inactive. As the system’s default selection for status is “Active”, searching for the employee without changing the status to “ALL” or “Inactive” will result in zero results. 

How to:

  1. Login as Administrator
  2. Go to Personnel -> Manage Employees -> Employees
  3. Status -> Select All from the dropdown 
  4. Key in Employee Name/ID 
  5. Click Search
  6. Search result will appear 

Applicable to:

  • System Administrator 
  • Personnel Administrator 

Supported on:

Web portal 

Last Updated On July 03, 2019